Remote Support

For instant remote support the following url needs to be clicked:

https://support.kasnetworks.com

The above screenshot is what should be on your desktop/laptop.

Support Code

Insert the code provided by the support technician and click the arrow to the right of the code.

The application will start downloading the agent to installed as per the next image.

The agent will be downloaded to the bottom left hand corner (ConnectWiseControl)

Agent Install

Once the agent has downloaded, you will need to double click the application to run.

Please be patient as your Computers antivirus will need to check whether it is safe to run.

It will also ask you whether to run the application – click yes.

Why Choose Us

  • We run our own support platform, which allows us to connect to any pc.

  • We also have our own remote monitoring platform separate from the support

  • We have over 20 years experience

  • We have our own backup platforms